Welcome to Cypress Cooling.
These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree, please do not use our website or services.

1. General Information

1.1 Cypress Cooling provides heating, ventilation, and air conditioning (HVAC) services to residential and commercial customers throughout Louisiana, including but not limited to Metairie, Jefferson Parish, New Orleans, Kenner, and surrounding areas.

1.2 These Terms apply to all users of our website and services, including clients, visitors, and any other parties interacting with Cypress Cooling.

2. Services

2.1 Our services include, but are not limited to, HVAC installation, maintenance, and repair. Specific details related to your service will be outlined in a written agreement, proposal, or invoice.

2.2 We reserve the right to refuse service for legitimate reasons, including safety concerns, lack of resources, or non-compliance with these Terms.

3. Pricing and Payments

3.1 All prices are subject to change without prior notice. Estimates are valid for 30 days from the date of issuance, unless otherwise stated on the proposal or bid.

3.2 Payment terms will be specified in your service agreement or invoice. Unless otherwise agreed upon in writing, full payment is due upon completion of services.

3.3 We accept credit cards, checks, financing, and bank transfers. Late or overdue payments may be subject to additional fees.

4. Warranties and Liability

4.1 Manufacturer warranties on equipment vary and are provided separately by the manufacturer.

4.2 Cypress Cooling is not responsible for damages caused by improper use, neglect, misuse, or unauthorized modifications of installed equipment.

4.3 To the fullest extent permitted by California law, Cypress Cooling disclaims liability for any incidental, consequential, or special damages.

5. Customer Responsibilities

5.1 Customers must provide safe and unobstructed access to the worksite and ensure the area is free from hazards.

5.2 Customers must promptly notify Cypress Cooling of any issues or changes that may affect the service.

6. Use of Website

6.1 All content on this website is for informational purposes only. Unauthorized use, copying, or reproduction of website content is prohibited.

6.2 While we strive for accuracy, we do not guarantee that the website content is complete, current, or error-free.

7. Privacy Policy

7.1 Our collection and use of personal information are governed by our Privacy Policy. Please refer to our Privacy Policy for more details.

8. Messaging Terms & Conditions

8.1 By providing your phone number and opting in, you consent to receive informational and promotional text messages from Cypress Cooling, which may include:

Appointment reminders
Project updates
Promotional offers
Account notifications

8.2 Message frequency may vary depending on your interaction with our services.

8.3 Standard message and data rates may apply based on your mobile carrier and service plan.

8.4 You may opt out at any time by replying STOP to any message you receive. A confirmation message will be sent, and no further messages will be delivered unless you opt in again.

8.5 For assistance, reply HELP to the number that contacted you or reach out to us directly using the contact details below.

8.6 We respect your privacy. Your phone number and personal information will only be used for the purposes described above. Please review our Privacy Policy for additional information.

9. Governing Law

9.1 These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, United States. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Metairie, Louisiana.

10. Changes to Terms

10.1 Cypress Cooling reserves the right to update or modify these Terms at any time. Changes will become effective immediately upon posting on this website.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Cypress Cooling
California, United States
Phone: (504)-396-4266
Email: service@cypresscooling.com

Thank you for choosing Cypress Cooling for your HVAC needs!