Accessibility Statement

Our commitment

Cypress Cooling Company LLC is committed to making cypresscooling.com accessible and usable for the widest possible audience, including people with disabilities, regardless of the technology or assistive tools they use. We believe everyone in our community deserves an equal opportunity to learn about our services and reach us for help.

Conformance target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the widely recognized international standard for digital accessibility, and to meet the applicable requirements of the Americans with Disabilities Act (ADA).

Conformance is an ongoing goal rather than a single fixed state. We work toward it continuously and, while we strive for full Level AA conformance, we do not guarantee that every page or element meets every success criterion at all times.

What we’ve done

Measures we have built into the Site to support accessibility include:

• Semantic HTML with clear heading structure and page landmarks so screen readers can navigate easily.
• A visible “Skip to main content” link and full keyboard navigability throughout the Site.
• Visible keyboard focus indicators so you always know where you are on the page.
• Descriptive alternative text for meaningful images, and decorative images marked so assistive technology can skip them.
• Color choices and text contrast that target WCAG AA contrast ratios against our brand palette.
• A responsive layout that supports zoom and reflow on phones, tablets, and desktops.
• Respect for the “reduce motion” setting in your browser or operating system, which minimizes animation.
• Accessible names and labels on interactive controls and icons, and form fields with clear labels, instructions, and consent text.

We also review new pages and components for accessibility as we build them and work to improve over time.

Ongoing effort & review

Accessibility is part of how we maintain the Site. We review the Site periodically — at least annually and whenever we make significant changes — and we address issues as we become aware of them. This statement was last reviewed on June 25, 2026.

Known limitations & third-party content

Need help or have feedback?

If you have difficulty using any part of the Site, encounter an accessibility barrier, or need information in an alternative format, please contact us — we’re here to help:

• Email: [email protected]
• Phone: (504) 396-4266
• Mail: 5000 W Esplanade Ave #635, Metairie, LA 70006

Please tell us the page or feature involved and the trouble you experienced so we can assist you and improve. We aim to acknowledge accessibility requests within 3–5 business days and to provide the information or assistance you need.